The Kaizen pledge
Know what to expect. Before we build your website.
Your business should know what its new website will cost. We agree the work and price before you commit.
One of us will get back to you the same day, or the next working day at the latest.
How we work
Agree the work
before we start.
Your business guides the work.
We use AI to help with routine tasks. We plan the site around what your customers need. We check the work before it goes live.
You agree the price first.
We agree the work and price before we start. Extra time on that work does not change your quote. If you want more work, we agree a new price first.
Report a fault within 30 days.
Tell us about faults in our work within 30 days of launch. We fix them at no extra cost. Small tweaks within reason are included too. For a bigger change, we agree the cost before work starts.
We tell you if we can help.
We talk through what your website needs before you commit. If we are not the right fit, we will tell you before work starts.
You can ask before you decide.
Ask us about anything you are unsure of. We explain what the quote covers before you pay. Work starts after a non-refundable deposit.
Next step
Talk through your plans. Start with a free chat.
Tell us what your site needs to do. We will explain where we can help.
One of us will get back to you the same day, or the next working day at the latest.