Privacy Policy
We're required to have this. You have a right to know what's happening with your data. Here's the simple, no-jargon version.
Our Core Philosophy
Our business is built on trust. We have no interest in selling your data or sending you spam. This policy explains what little data we do collect and why we need it to run our business.
What Data We Collect & Why
Data You Give Us Directly
When you use our live chat, you may provide your name or email. When you book a call via Calendly, you provide your name, email, and any other info you put in the form. We use this data only to communicate with you for that specific conversation or meeting.
Data We Collect Automatically
Like most websites, we use a few tools that collect non-personal data. This includes:
- Essential Cookies: our platform and tools use cookies to function, such as remembering your chat history or making booking flow work.
- Analytics Cookies: we use standard analytics to understand usage patterns and improve site performance.
What We Will Never Do
- We will never sell your data to any third party.
- We will never send you marketing spam you did not ask for.
Your Rights (GDPR)
You have the right to request access to the data we hold about you, and the right to request deletion. Contact us via live chat or email privacy@kaizenweb.co.uk and we will handle it promptly.
For more details on cookies, see our Cookie Policy.